This policy was updated on 18 December 2023. Our policy guidelines have not changed, but the information about activity that doesn't follow this policy has been updated for clarity.
However, in order to maintain a safe and trusted environment for all our users, all accounts that a member uses are held to our buying and selling policies.
Frequently Asked Questions
Are there circumstances when creating another account isn't allowed?
We don't allow members to create a new account to get around buying or selling restrictions, or to avoid consequences of policy violations.
Can I use one account for buying and one account for selling? Do the same policies apply to each?
Yes, you can use the accounts in whatever way works best for you. Buying and selling policies apply equally to all accounts though, so you'll need to meet our buyer and seller standards across all your accounts.
Read our full policy
Multiple account policy overview
There are many reasons why users would choose to have more than one eBay account. For example, users who like to buy and sell may want separate accounts for each activity. Other users who maintain businesses on eBay may prefer to manage separate accounts for different product lines.
Whether you have one account or more, eBay expects users to manage each of their accounts effectively in order to meet the highest buyer and seller standards. These standards and rules regarding performance, risk, and best practices are applicable for each account and help ensure a safe and positive experience on eBay.
Users are expected to resolve issues as they arise, and follow the steps provided by eBay to bring accounts back into good standing before continuing to buy or sell with other accounts.
Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn't, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.
Please note that in some cases where a member has two accounts and one becomes suspended, their second account may also be subject to restriction.
What are the guidelines?
Allowed
Users may have multiple accounts on eBay. We understand that there are various reasons why someone would choose to have more than one account.
Not allowed
Registering new accounts or using other existing accounts to avoid buying and selling restrictions or limits or other policy consequences.
Why does eBay have this policy?
Whether users have one account or multiple accounts, eBay expects users will manage each of their accounts effectively, follow the rules, and do all that they can to ensure their experiences on eBay go well. Following these guidelines helps ensure the highest buyer and seller standards are met.