3 min article

Profile policy

Your profile is a great opportunity to let other eBay members know more about who you are. However, because user profiles help promote trust in our community, we have guidelines on how they are used.

This policy was updated on 18 December 2023. Our policy guidelines have not changed, but the information about activity that doesn't follow this policy has been updated for clarity.

Your eBay profile is a great place to share your hobbies and interests, as well as provide information about what you're selling. However, we don't allow you to promote sales off eBay, share contact information, or include any content that could be offensive to other members.

Frequently asked questions

 

How do I access and edit my eBay profile?

You can access your profile by going to My eBay and selecting your username. Select Edit profile to add or change a profile picture, a cover image or your profile description.

Read our full policy

Profile policy overview

Use your profile and collections to find other members with similar interests, or to promote yourself and build trust with potential buyers and sellers.

We don't allow members to promote items that aren't allowed on eBay or sales outside of eBay in their profile or collections. We also don't allow members to include links outside of eBay. Unless otherwise stated, your profile and any collections you create must follow all listing policy guidelines.

Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn't, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

What are the guidelines?

Allowed Allowed
  • Using your profile to let other eBay members know who you are
  • Displaying the items you're selling
  • Displaying Feedback you've received
  • Using collections to show other members items you like
  • Telling other members what your hobbies and interests are
 
Not allowed Not allowed
  • Promoting the sale of items outside of eBay
  • Contact information
  • Including nude images
  • Including profanity or offensive materials
  • Including gratuitous comments about other users or listings
  • Promoting services or items that are not allowed on eBay
  • Violations of our other listing policies
 

Why does eBay have this policy?

Your profile and collections allow you to share information about yourself or your company, and your interests with other members. These pages help to promote trust and confidence with potential buyers and sellers. We don't allow members to use their profile or collections to sell merchandise outside of eBay.

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