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Difficult Conversations: How to Discuss What Matters Most by Bruce Patton (Engli - Picture 1 of 1

Difficult Conversations: How to Discuss What Matters Most by Bruce Patton, Sheila Heen, Douglas Stone (Paperback, 2011)

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By Bruce Patton, Douglas Stone, Sheila Heen, Roger Fisher. Douglas Stone, Bruce Patton and Sheila Heen work for the Harvard Negotiation Project at Harvard Law School. Difficult Conversations. 10th anniversary edition of the classic guide to handling life's toughest conversations.