1/4 in and it's pretty good. Breaks it down to simple steps and actions in common terms. Wish I had this available to learn 30 years ago.
Verified purchase: Yes | Condition: New
The book content is excellent, but my edition was missing pages 135 - 150 (it had a repeat of the prior pages in its place).
Verified purchase: Yes | Condition: Pre-owned
Fantastic book with info gained in the trenches of intense negotiations. His job involved life-or-death negotiations, but he's winnowed the important nuggets out of his experiences, and makes excellent application to everyday business topics and situations. Get it. Read it. Study it. then use it to save money. We saved about $1200 the first time I tried it, and $4-500 the second time.
Verified purchase: Yes | Condition: Pre-owned
Perhaps the best book about dealing with people that I have read in 20 years. If you don't read this book, you will be much less effective than you can be.
Verified purchase: Yes | Condition: New
Lead Hostage/Kidnapping Negotiator for the FBI writes an in detail account of various hostage/kidnapping situations and the terminology and various tactics to deliver extraordinary results. In order to internalize and utilize the information I had to read and contemplate the issues in this book more than once.
Verified purchase: Yes | Condition: New
This book is amazing great content and perspective from an fbi hostage negotiator to application to real life business and sales. I’m reading this one again and again .
Verified purchase: Yes | Condition: Pre-owned
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