Item descried as 'New' and when the parcel arrived it had been opened and sealed shut again with tape. Upon opening the box the kettle itself had been used as the glass was dirty and there were fibers in the bottom. Had contact with the seller and they only cared about whether the product worked and when I replied yes they replied:
hhvier521: HI,Thank you for your purchase and comments, and look forward to your more orders. Have a good day~
DO NOT PURCHASE FROM THIS SELLER
a***5 (107)- Feedback left by buyer.
Past month
Verified purchase
Would buy from this company again. Just the type of product I was looking for at good price. Company followed up if customer was happy with their order. The item I received was exactly as described.
l***v (2450)- Feedback left by buyer.
Past 6 months
Verified purchase
Great product, exactly as described, good price and fast delivery. Would buy from this seller again.
i***w (328)- Feedback left by buyer.
Past 6 months
Verified purchase
as described, on time, good quality, packed well, good transaction
i***1 (678)- Feedback left by buyer.
Past 6 months
Verified purchase
Fantastic communication, fast delivery and great price. I would be happy to buy from them again
0***5 (21)- Feedback left by buyer.
Past month
Verified purchase
❌DO NOT BUY FROM THIS SELLER!!!! ❌
Item arrived containing wrong parts and unable to be put together.
Requested refund they were hesitant to give return address and agree to refund
Sent back and paid half the price for postage
Can see it has been received and they are denying this to be the case and still refusing a refund.
Poor communication skills, bad customer service, dodgy item, dishonourable conduct !!!
Absolutely terrible experience