To enable the eBay Plus badge, you need to meet a range of both seller performance and listing criteria.

You can choose to meet eBay Plus criteria on some or all of your listings. You can use business policies and postage rate tables to help you specify postage costs and return policies and apply them to listings in bulk. We know you may not be able to offer this level of service on all your listings, which is why the eBay Plus badge is applied at a listing level.

Requirements to have a Plus badge on your listing include:

Check your seller performance

1. Ensure your seller level is either ‘Above Standard’ or ‘Top Rated’ by posting your items on time and promptly resolving buyer claims.
2. Ensure you don’t have a ‘Very High’ rating in any category of your service metrics. 
3. Ensure you are complying with eBay’s set of selling policies.

Check your listings

1. Ensure your item location and return address is located in Australia.
2. Your items need to be listed in fixed price format, for at least $9.90.

Check your postage setup

1. Set up a business policy for the remaining eBay Plus postage requirements. You can set up the postage rate tables within this policy to specify free standard domestic postage*, a reasonably priced express postage option for metro areas** and 0-1 day handling.
2. You must also set up a returns policy that accepts 30+ day returns*** and choose which of your listings to apply these policies to. 

Upload valid Tracking

1. You upload valid tracking for at least 95% of your eBay plus orders. 
2. Meet your handling time promise. 
3. Offer and send your eBay Plus orders with express delivery to metro buyers 

Note: eBay may exempt sellers from one or more of these criteria, or remove sellers from participation in eBay Plus at its absolute discretion.

We’ll apply  a contribution of up to $2.50 for listings under $15 and $4 for listings $15 and over for the cost of sending your parcels with express postage.

Please ensure you send your eBay Plus metro orders with the correct express postage service. eBay will reverse the express postage contribution that was paid if an item was sent with a standard service rather than express (as defined in our Express service list). The tracking number provided will be used to verify the type of service that has been used.

• Bulky items or items that require special handling do not require express postage to be eligible for eBay Plus. You will not be required to upgrade to express postage for these items (nor will you receive the express postage contribution). You still need to offer free standard postage excluding some remote locations.^ Download the list of categories that do not require an express option.

• Non-returnable items such as swimwear, perfume and dental care products do not require returns to be eligible for eBay Plus. The list of categories that no longer require returns to be Plus-eligible can be found Download the list of categories we consider non-returnable. 

The eBay Plus badge only appears on listings that meet the new criteria. If you do not wish to have any of your listings included in eBay Plus, please contact us.