eBay Refurbished Program
What is the Refurbished Program?
eBay is every Aussie’s go-to destination for buying and selling refurbished inventory. Buyers can shop with confidence on eBay knowing they can find the newest tech at the best prices. The Refurbished program covers certain categories with four grades of inventory - you can learn more about these below.
In order to sell refurbished items in these conditions on eBay, sellers must qualify and meet a list of requirements at an item, listing and seller level. These include having minimum 30-day returns, free standard shipping and a minimum 1-year warranty.
Why join the eBay Refurbished program?
Get the blue Refurbished tick on your eligible listings in search
Improved onsite visibility for eligible items
Inclusion in refurbished exclusive merchandising and marketing
eBay’s Store subscription allows you an opportunity to build out your brand
Want to join the program?
The program requirements*
All items listed with the above item conditions must:
- Be fully functional and be inspected, cleaned and tested by the seller
- Be shipped in new or original packaging
- Include original or brand-new accessories
- Adhere to the applicable item condition description and requirements (see above)
- Include a 1-year seller provided warranty which is consistent with or in addition to the consumer guarantees available under the Australian Consumer Law
*eBay may exempt sellers from one or more of the above requirements. Additional requirements, including contractual requirements, apply prior to final approval. Seller participation in the Refurbished Program is at eBay’s absolute discretion.
Eligible Categories
The Refurbished program covers a list of ‘enabled’ categories. In enabled categories, sellers have to apply and be accepted into the program list in the four conditions. Otherwise the items have to be listed as ‘Used’.
In non-enabled categories, sellers can list their items as ‘Seller refurbished’ or Used. If there are categories which you’d like to be included in the program in the future, you can email us at [email protected].
How to get involved
If you are a current eBay seller with a Business account and believe your inventory qualifies, apply today using the below link.
Apply for Seller Refurbished if you are a third-party seller refurbishing items yourself or buying pre-refurbished inventory from another third-party.
Apply for Certified Refurbished if you are a brand or manufacturer refurbishing items yourself or you’re a seller buying certified refurbished inventory directly from the manufacturer.
How the application works
- When you apply for the Seller Refurbished conditions, you will be automatically evaluated when you apply based on your seller performance
- If accepted, you will need to agree to the program T&Cs
- If you’ve applied for the Certified Refurbished condition, your application will go to manual review and you’ll need to submit documentation to prove the items are certified
- Once you’ve signed the T&Cs, a member of our team will enable your account.
You’ll receive an email once you’ve been enabled and can list in the relevant item conditions. If you have any issues with your application or want your application to be reviewed again, you can email us at [email protected].
